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  • Ping An Honored at Efma-Accenture Innovation in Insurance Awards 2022 for Reimagining Customer Experience
Insurance Business

Ping An Honored at Efma-Accenture Innovation in Insurance Awards 2022 for Reimagining Customer Experience

June 23, 20224 min read Elias D. Lafrance

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HONG KONG and SHANGHAI, June 22, 2022 /PRNewswire/ — Ping An Insurance coverage (Group) Organization of China, Ltd. (hereafter “Ping An” or the “Team”, HKEx:2318 SSE:601318) is delighted to announce that Ping An Life has won the World wide Bronze Award for Re-imagining the Consumer Practical experience at the Efma-Accenture Innovation in Insurance coverage Awards 2022 with its “Clever Browsing Assistant – AI Assembly System”. Ping An Life is the only Chinese corporation among the the award winners, demonstrating its outstanding general performance in electronic transformation

(PRNewsfoto/Ping An Insurance (Group) Company of China, Ltd.)

Designed with Ping An’s proprietary synthetic intelligence (AI) technologies, the “Smart Checking out Assistant – AI Meeting Platform” has been employed in a extensive array of business scenarios, which include agent recruitment, wise teaching, and digital income administration, to entirely assistance the agent crew to carry out recruitment, instruction and marketing administration.

In the agent recruitment approach, the AI Interview tool can identify multi-dimensional information and facts of potential brokers via wise conversation recognition and generate interview studies, conserving a ton of interview manpower and expenditures. As of March 2022, AI Job interview supported 17.98 million interviews over 2.76 million hrs.

In the agent education session, the AI Training simulates precise gross sales practices and improves agents’ profits strategies by way of interacting with robots and receiving coaching suggestions. As of March 2022, AI Instruction shipped 830.5 million instruction sessions.

In exhibition marketing, the resource offers agents with features which includes authentic-time Q&A with chatbots, sensible discussion aid, and conversation summaries. In addition, it also supports web hosting big-scale on line seminars and conferences, which can accommodate as several as 300 participants, making it the 1st of its sort in the insurance sector. In 2021, the system facilitated additional than 70,000 on line product introduction conferences, with an common regular meeting time exceeding 150,000 hours.

Ping An proceeds to progress its life insurance policies reform and strengthen its core competitiveness. Guided by the Group’s “Finance + Know-how” method, Ping An Life will go on to check out methods to facilitate seamless integration of technologies and business and market revolutionary systems and answers in marketing, expert services and threat management.

The Efma–Accenture Innovation in Insurance coverage Awards was released by Efma and Accenture in 2016. Efma is a worldwide non-revenue firm set up by banks and insurance firms to assistance business progress. Accenture is a top international expert services organization. The award acknowledges the most ground breaking assignments, initiatives, and strategies in insurance coverage globally.

This 12 months, the competition acquired 398 outstanding tasks from 44 nations and over 250 insurance plan corporations throughout Europe, North The us, and the Asia Pacific. Individuals integrated internationally renowned insurance corporations, these as AXA from France, Allianz from Germany, and Discovery from South Africa.

The successful initiatives are independently voted on by a panel of world business specialists.

About Ping An Team

Ping An Insurance plan (Team) Enterprise of China, Ltd. (“Ping An“) strives to become a globe-foremost retail financial services team. With around 223 million retail consumers and virtually 657 million web users, Ping An is one particular of the biggest financial services companies in the world. Ping An focuses on two more than-arching domains of activity, “integrated finance” and “healthcare”, covering the provision of monetary and wellness care expert services by way of its integrated financial services system and ecosystems in financial services, healthcare, auto expert services and smart metropolis expert services. The “finance + technologies” and “finance + ecosystem” procedures aim to offer buyers and net end users with modern and straightforward items and services using technologies. As China’s first joint inventory insurance policy organization, Ping An is fully commited to upholding the maximum expectations of corporate reporting and corporate governance. The Group is stated on the inventory exchanges in Hong Kong and Shanghai. Ping An ranked 6th in the Forbes International 2000 list in 2021 and ranked 16th in the Fortune Global 500 listing in 2021.

For more data, you should visit www.team.pingan.com and comply with us on LinkedIn – PING AN.

Cision View first information to download multimedia:https://www.prnewswire.com/information-releases/ping-an-honored-at-efma-accenture-innovation-in-insurance-awards-2022-for-reimagining-client-expertise-301572699.html

Resource Ping An Insurance coverage (Group) Corporation of China, Ltd.

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